I recently noticed Amazon is now offering a promotion option under Brand Analytics that seems to target customers who, for example, added your product to their cart but didn’t complete the purchase (like abandoned carts).

Has anyone tried this yet? I’m curious how effective it is — does it actually help recover sales or increase conversions? Any insights on setup, performance, or cost would be super helpful.

Thanks in advance!

Hi ya’ll .. I would like to pick your brains for a minute. Whatever knowledge you have please share. Working on activating an account who got claimed for counterfeit. However, the other party who claims to be the “rights owner” is not. I have proof who the owner is, pulled up trademark paperwork as well. I have purchase invoice, email sent to the other party requesting that they remove the claim with Amazon (of course no answer and I wasn’t expecting one)

This is the first time dealing with this and I need a light at the end of the tunnel. I uploaded the paperwork as LOA instructed by the support team when I called but it keeps getting denied.

Amazon is requesting an LOA from the manufacturer, impossible. Product was not bought from them, it was bought from a distributor.

Any one knows how to go around the system to get this solved? Or any other advice on the paperwork I need?

I appreciate any help I can get. Thank you

Amazon Charged Me $40 After Downgrading to Individual Plan—Can I Get a Refund? I’ve already sent a message to support but I’m still very afraid that it won’t do any good and I’ll still have to pay this money which, for me, as a Brazilian, costs 5 times more here for me.

Amazon Charged Me $40 After Downgrading to Individual Plan—Can I Get a Refund? I’ve already sent a message to support but I’m still very afraid that it won’t do any good and I’ll still have to pay this money which, for me, as a Brazilian, costs 5 times more here for me.

Hi ya’ll .. I would like to pick your brains for a minute. Whatever knowledge you have please share. Working on activating an account who got claimed for counterfeit. However, the other party who claims to be the “rights owner” is not. I have proof who the owner is, pulled up trademark paperwork as well. I have purchase invoice, email sent to the other party requesting that they remove the claim with Amazon (of course no answer and I wasn’t expecting one)

This is the first time dealing with this and I need a light at the end of the tunnel. I uploaded the paperwork as LOA instructed by the support team when I called but it keeps getting denied.

Amazon is requesting an LOA from the manufacturer, impossible. Product was not bought from them, it was bought from a distributor.

Any one knows how to go around the system to get this solved? Or any other advice on the paperwork I need?

I appreciate any help I can get. Thank you

Hello there fellow sellers, I handle a small scale Amazon seller account.

Sold a product almost 63 days ago and a return was processed recently. It’s clearly Out of Policy and yet Auto-Authorised.

I reached out to Amazon seller customer service and they said I have to process the return no matter how much time it’s been since the product was ordered.

I sell fashion products, and in my case if I have to process every return that’s months old, this means anyone can just use my product for the time being and just return it after using it by giving any random reason. This does not seem logical nor good for my business.

Any advice on how to handle this situation ? Please do comment if you’ve got any advice or if you’ve been through a similar situation.

Thank you for your time everyone.

Hello there fellow sellers, I handle a small scale Amazon seller account.

Sold a product almost 63 days ago and a return was processed recently. It’s clearly Out of Policy and yet Auto-Authorised.

I reached out to Amazon seller customer service and they said I have to process the return no matter how much time it’s been since the product was ordered.

I sell fashion products, and in my case if I have to process every return that’s months old, this means anyone can just use my product for the time being and just return it after using it by giving any random reason. This does not seem logical nor good for my business.

Any advice on how to handle this situation ? Please do comment if you’ve got any advice or if you’ve been through a similar situation.

Thank you for your time everyone.

Is it allowed by Amazon? Can’t get an answer from totally useless Amazon support. If you can mention Free shipping offer – for example “Get a free shipping for orders over $25” – how do you do it according to the rules? God, please help me understand the rules of selling on Amazon!

Is it allowed by Amazon? Can’t get an answer from totally useless Amazon support. If you can mention Free shipping offer – for example “Get a free shipping for orders over $25” – how do you do it according to the rules? God, please help me understand the rules of selling on Amazon!

I’ve been trying to order a sofa for my mom for over 2 months now, placing 4 orders with seemingly 4 different 3rd party sellers but all have been attached to the same product listing/ASIN. Each time I order I quickly get notification the item is shipped and a tracking number and then within 48 hours the sellers information is gone but the item is still listed just with multiple different sellers. Nothing has ever actually been delivered despite receiving delivery notifications weeks later. I’ve read other posts/articles of sellers using fake tracking numbers or sending inconsequential items like paper plates or lollipops which I believe is the case with this situation.

My question is who or how can I notify Amazon? I’ve tried calling and chatting but end up with CS reps who don’t understand the issue and just say they will note my account. And by the time I try to report using the report seller or product link the seller is gone and the product has 282 sales if you know what I mean, so the listing looks legit. Nearly every day the item has multiple just launched sellers with different prices but I can’t seem to get anybody at Amazon to take this scam seriously. Ultimately it’s hurting them as they continue to refund my money so you would think they’d want to fix the issue but clearly I’m not talking to the right people, so who do I contact?