Has anyone had issues w the system prompting you for brand approval for your own brand? We make clothing, it is an incorporated brand (in Canada) and we uploaded all respective documents and were approved to sell. We sent the first box of clothing to the warehouse and those are posted and live, and a week later when trying to create more listings it tells us we are not approved to sell that ASIN. When we press on request approval it prompts us for an invoice showing where we purchased the units (and it has to show the purchase of ay least 10 units). We literally sow the clothing so we would not have such a thing. I have spoken to 3 different Amazon associates. The first literally instructed us to create a fake invoice from our company to….our own company! The other 2 agree that we do not need this since we are the manufacturers, and they escalate the case to a specialist. The first time after a week I got an email that they closed the case, although we still cannot sell. And the last time they escalated it saying it would be addressed within 48 hours and it has been 2 weeks.

Any insights?

Has anyone had issues w the system prompting you for brand approval for your own brand? We make clothing, it is an incorporated brand (in Canada) and we uploaded all respective documents and were approved to sell. We sent the first box of clothing to the warehouse and those are posted and live, and a week later when trying to create more listings it tells us we are not approved to sell that ASIN. When we press on request approval it prompts us for an invoice showing where we purchased the units (and it has to show the purchase of ay least 10 units). We literally sow the clothing so we would not have such a thing. I have spoken to 3 different Amazon associates. The first literally instructed us to create a fake invoice from our company to….our own company! The other 2 agree that we do not need this since we are the manufacturers, and they escalate the case to a specialist. The first time after a week I got an email that they closed the case, although we still cannot sell. And the last time they escalated it saying it would be addressed within 48 hours and it has been 2 weeks.

Any insights?

Product TypePopup closedBlank Book & NotepadExamples include: Composition Notebooks, Memo Pads, Notepads & Scratch Pads, Flipcharts

Select other

Learn more

There’s no Confirm option.

Product TypePopup closedBlank Book & NotepadExamples include: Composition Notebooks, Memo Pads, Notepads & Scratch Pads, Flipcharts

Select other

Learn more

There’s no Confirm option.

I received a buyer message at roughly 430 am. The FBA shipping address is in Indiana but shows a chinese billing account tied to the order (on the order detail page).

The message itself is very lengthy and detailed. It basically describes how the product goes against everything as I described it to be. The email quotes multiple bullet points from my product detail page and claims it is not as described and the product is unusable.They are requesting a refund.

I haven’t responded to the email or issued a refund. My first instinct is to report the message to Amazon.

I feel that it is a chinese competitor, but I can’t quite wrap my ahead around what their intentions are.

Thoughts? Advice?

I received a buyer message at roughly 430 am. The FBA shipping address is in Indiana but shows a chinese billing account tied to the order (on the order detail page).

The message itself is very lengthy and detailed. It basically describes how the product goes against everything as I described it to be. The email quotes multiple bullet points from my product detail page and claims it is not as described and the product is unusable.They are requesting a refund.

I haven’t responded to the email or issued a refund. My first instinct is to report the message to Amazon.

I feel that it is a chinese competitor, but I can’t quite wrap my ahead around what their intentions are.

Thoughts? Advice?

The comment section of this monthly feature post is the one place in this subreddit to tell our readers about something of yours. Be sure to include a description with links and respond to any replies you may get. This post is meant to be welcoming, informative and fun. However, know that spam and self-promotion rules here are enforced very strictly in this subreddit

• All comments in this post must follow the site and sub rules

• Accounts which are primairly promotional will likely be banned

• Comments containing email addresses and phone numbers will be removed

• DO NOT ask anyone to PM you, talk privately, sidebar, etc. Those who do this are almost always scammers trying to farm people in private unchallenged

• Failure to follow the rules regarding self-promotion will result in a ban of your account(s) and site(s). Submitting anything you are affiliated with, self-promotion discussion, and lead generation anywhere in the subreddit outside of this post is prohibited. See the subreddit rules BEFORE you attempt to submit links to your work(s) or discuss your business outside of this thread.

• This forum is neither run / moderated by Amazon employees nor is there any guarantee an employee of Amazon will see your participation here and respond. If you wish to discuss something with Amazon, then you will need to contact them through their site

Thank you for sharing here in the Community Promotion Post!

The comment section of this monthly feature post is the one place in this subreddit to tell our readers about something of yours. Be sure to include a description with links and respond to any replies you may get. This post is meant to be welcoming, informative and fun. However, know that spam and self-promotion rules here are enforced very strictly in this subreddit

• All comments in this post must follow the site and sub rules

• Accounts which are primairly promotional will likely be banned

• Comments containing email addresses and phone numbers will be removed

• DO NOT ask anyone to PM you, talk privately, sidebar, etc. Those who do this are almost always scammers trying to farm people in private unchallenged

• Failure to follow the rules regarding self-promotion will result in a ban of your account(s) and site(s). Submitting anything you are affiliated with, self-promotion discussion, and lead generation anywhere in the subreddit outside of this post is prohibited. See the subreddit rules BEFORE you attempt to submit links to your work(s) or discuss your business outside of this thread.

• This forum is neither run / moderated by Amazon employees nor is there any guarantee an employee of Amazon will see your participation here and respond. If you wish to discuss something with Amazon, then you will need to contact them through their site

Thank you for sharing here in the Community Promotion Post!

I’m in the process of launching a new product on Amazon with my business partner and have been debating whether it makes sense to bring on a marketing agency to help with the rollout and ongoing management.

Here’s my situation:

• I have a branded product ready to go
• My main concerns are ranking/visibility, optimizing listings for conversions, and scaling ads profitably.

My business partner contacted a marketing company and they seemed enthusiastic, mentioning the product could easily get to $30K/mo in sales and $100K/mo is not unreasonable. This seemed kind of manipulative/pushy but maybe not? They would handle setting up the listing, making a website, getting product certifications approved, etc… Basically we’d only have to make sure product was kept in stock and they’d do the rest.

Th fee structure from this marketing company would be:
-Management fee: $1750/mo
-Ad spend: $1500/mo
-4% of sales over $30K/mo
-3% sales over $100K/mo

Does this seem like legit pricing?

I’m wondering if anyone here has experience hiring an Amazon agency—either good or bad. Specifically:

• Is it worth the investment early on, or should I try to learn and manage it myself first?
• What red flags should I look out for when evaluating agencies?
• Any recommendations for agencies you’ve had a great experience with?

Basically, I want to avoid wasting money but also don’t want to sabotage my launch by trying to do everything myself.

Appreciate any insights or stories from people who’ve gone down this path!

I’m in the process of launching a new product on Amazon with my business partner and have been debating whether it makes sense to bring on a marketing agency to help with the rollout and ongoing management.

Here’s my situation:

• I have a branded product ready to go
• My main concerns are ranking/visibility, optimizing listings for conversions, and scaling ads profitably.

My business partner contacted a marketing company and they seemed enthusiastic, mentioning the product could easily get to $30K/mo in sales and $100K/mo is not unreasonable. This seemed kind of manipulative/pushy but maybe not? They would handle setting up the listing, making a website, getting product certifications approved, etc… Basically we’d only have to make sure product was kept in stock and they’d do the rest.

Th fee structure from this marketing company would be:
-Management fee: $1750/mo
-Ad spend: $1500/mo
-4% of sales over $30K/mo
-3% sales over $100K/mo

Does this seem like legit pricing?

I’m wondering if anyone here has experience hiring an Amazon agency—either good or bad. Specifically:

• Is it worth the investment early on, or should I try to learn and manage it myself first?
• What red flags should I look out for when evaluating agencies?
• Any recommendations for agencies you’ve had a great experience with?

Basically, I want to avoid wasting money but also don’t want to sabotage my launch by trying to do everything myself.

Appreciate any insights or stories from people who’ve gone down this path!