I’ve been trying to order a sofa for my mom for over 2 months now, placing 4 orders with seemingly 4 different 3rd party sellers but all have been attached to the same product listing/ASIN. Each time I order I quickly get notification the item is shipped and a tracking number and then within 48 hours the sellers information is gone but the item is still listed just with multiple different sellers. Nothing has ever actually been delivered despite receiving delivery notifications weeks later. I’ve read other posts/articles of sellers using fake tracking numbers or sending inconsequential items like paper plates or lollipops which I believe is the case with this situation.

My question is who or how can I notify Amazon? I’ve tried calling and chatting but end up with CS reps who don’t understand the issue and just say they will note my account. And by the time I try to report using the report seller or product link the seller is gone and the product has 282 sales if you know what I mean, so the listing looks legit. Nearly every day the item has multiple just launched sellers with different prices but I can’t seem to get anybody at Amazon to take this scam seriously. Ultimately it’s hurting them as they continue to refund my money so you would think they’d want to fix the issue but clearly I’m not talking to the right people, so who do I contact?

The comment section of this monthly feature post is the one place in this subreddit to tell our readers about something of yours. Be sure to include a description with links and respond to any replies you may get. This post is meant to be welcoming, informative and fun. However, know that spam and self-promotion rules here are enforced very strictly in this subreddit

• All comments in this post must follow the site and sub rules

• Accounts which are primairly promotional will likely be banned

• Comments containing email addresses and phone numbers will be removed

• DO NOT ask anyone to PM you, talk privately, sidebar, etc. Those who do this are almost always scammers trying to farm people in private unchallenged

• Failure to follow the rules regarding self-promotion will result in a ban of your account(s) and site(s). Submitting anything you are affiliated with, self-promotion discussion, and lead generation anywhere in the subreddit outside of this post is prohibited. See the subreddit rules BEFORE you attempt to submit links to your work(s) or discuss your business outside of this thread.

• This forum is neither run / moderated by Amazon employees nor is there any guarantee an employee of Amazon will see your participation here and respond. If you wish to discuss something with Amazon, then you will need to contact them through their site

Thank you for sharing here in the Community Promotion Post!

The comment section of this monthly feature post is the one place in this subreddit to tell our readers about something of yours. Be sure to include a description with links and respond to any replies you may get. This post is meant to be welcoming, informative and fun. However, know that spam and self-promotion rules here are enforced very strictly in this subreddit

• All comments in this post must follow the site and sub rules

• Accounts which are primairly promotional will likely be banned

• Comments containing email addresses and phone numbers will be removed

• DO NOT ask anyone to PM you, talk privately, sidebar, etc. Those who do this are almost always scammers trying to farm people in private unchallenged

• Failure to follow the rules regarding self-promotion will result in a ban of your account(s) and site(s). Submitting anything you are affiliated with, self-promotion discussion, and lead generation anywhere in the subreddit outside of this post is prohibited. See the subreddit rules BEFORE you attempt to submit links to your work(s) or discuss your business outside of this thread.

• This forum is neither run / moderated by Amazon employees nor is there any guarantee an employee of Amazon will see your participation here and respond. If you wish to discuss something with Amazon, then you will need to contact them through their site

Thank you for sharing here in the Community Promotion Post!

Over 10 years we’ve been the leader in our category and as of the past few years we’ve had duplicates of our product out on Amazon left and right and all of a sudden we had one of the competition offer to manufacture our product Forrest while they sell it with their brand on it suddenly we start getting a massive increase in returns with products never opened all marked as defective And as of May 20, 2025 our listing gets taken down under the false pretense of safety risk we’ve opened cases we have Amazon SAS program and even the SAS agent cannot help with anything both cases that were open. We keep getting that Amazon is refusing to look at the ace documentation and will not give us any at all clue as to what the safety risk they claim to be we have done everything we can And as I mentioned, we’ve been around for over 10 years selling our product that helps animals recover from pain and it’s been proven. The science is over 40 years of research. None of it matters say Amazon we have all source of certificates CE, UL, FCC, etc. They won’t even give us a chance to show them that there is nothing wrong.

Over 10 years we’ve been the leader in our category and as of the past few years we’ve had duplicates of our product out on Amazon left and right and all of a sudden we had one of the competition offer to manufacture our product Forrest while they sell it with their brand on it suddenly we start getting a massive increase in returns with products never opened all marked as defective And as of May 20, 2025 our listing gets taken down under the false pretense of safety risk we’ve opened cases we have Amazon SAS program and even the SAS agent cannot help with anything both cases that were open. We keep getting that Amazon is refusing to look at the ace documentation and will not give us any at all clue as to what the safety risk they claim to be we have done everything we can And as I mentioned, we’ve been around for over 10 years selling our product that helps animals recover from pain and it’s been proven. The science is over 40 years of research. None of it matters say Amazon we have all source of certificates CE, UL, FCC, etc. They won’t even give us a chance to show them that there is nothing wrong.

Someone close to me built a small Amazon business from nothing. Immigrant. Self-funded. Started with a few resold products (all properly sourced), then poured everything into launching a private label brand.

They did everything by the book — built a brand, invested in inventory and packaging, and were ready to grow for real. Then came the shutdown. A suspension tied to an IP complaint over products that were no longer even part of the catalog.

All the effort. All the money. All the planning — gone in an instant. And what’s worse? No meaningful response. No clear direction. Just silence.

This isn’t a rare case. I’ve seen too many sellers — especially small ones — get caught in this system where they’re treated like numbers, not people.

I’m sharing this because it’s frustrating. And sad. And it’s happening more than people think.

Anyone else here ever watch someone close to them get completely disillusioned with Amazon after doing everything right?

Someone close to me built a small Amazon business from nothing. Immigrant. Self-funded. Started with a few resold products (all properly sourced), then poured everything into launching a private label brand.

They did everything by the book — built a brand, invested in inventory and packaging, and were ready to grow for real. Then came the shutdown. A suspension tied to an IP complaint over products that were no longer even part of the catalog.

All the effort. All the money. All the planning — gone in an instant. And what’s worse? No meaningful response. No clear direction. Just silence.

This isn’t a rare case. I’ve seen too many sellers — especially small ones — get caught in this system where they’re treated like numbers, not people.

I’m sharing this because it’s frustrating. And sad. And it’s happening more than people think.

Anyone else here ever watch someone close to them get completely disillusioned with Amazon after doing everything right?

Hi, Is anybody else getting a message saying they must now have an offer in the Netherlands to remain in the Pan-EU FBA program. If you outside the EU this means having to register for VAT I think in the Netherlands for a relatively small market.

Hi, Is anybody else getting a message saying they must now have an offer in the Netherlands to remain in the Pan-EU FBA program. If you outside the EU this means having to register for VAT I think in the Netherlands for a relatively small market.

Does anyone have any experience with amazons renewal program for laptops? I’ve been a amazon seller for about 6 years now, but i’ve been selling my refurbished laptops on eBay only and was thinking about applying for the renewal program on Amazon. Most of the laptops my business refurbishes are macbook and dells. Anyone else been in a similar situation?