How do you defeat this type of return?
All my sales are merchant fulfillment. Buyers keep returning item claiming inaccurate website description forcing me to pay return shipping when the item sent and returned is an exact match to the listing. I open a safe-t-claim because the buyer used wrong return reason code since they really just changed their mind and they should have paid return shipping. Amazon asks me then to provide proof that the item returned was different than the item sent. This makes no sense. I feel like when a customer lies the only way I can win is by lying too, and saying they returned a different item, but my parents did me right (wrong?) So I can’t do that.
submitted by /u/flmcqueen
[link] [comments]
How do you defeat this type of return?
All my sales are merchant fulfillment. Buyers keep returning item claiming inaccurate website description forcing me to pay return shipping when the item sent and returned is an exact match to the listing. I open a safe-t-claim because the buyer used wrong return reason code since they really just changed their mind and they should have paid return shipping. Amazon asks me then to provide proof that the item returned was different than the item sent. This makes no sense. I feel like when a customer lies the only way I can win is by lying too, and saying they returned a different item, but my parents did me right (wrong?) So I can’t do that.
submitted by /u/flmcqueen
[link] [comments]
Business debit card to open a Seller Account?
Hi all,
I’m trying to open an Amazon seller account using my Wells Fargo LLC business debit card. I’ve read that debit cards often get rejected. I don’t have a personal credit card (only an Amex as an authorized user).
Does Amazon require a credit card, or will a Visa debit card work? Any tips from people who’ve done this without a personal credit card?
Thanks!
submitted by /u/Moist_Geologist_1535
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How to find ASIN for selling multiple of a series of book in one listing?
Basically I just want to sell some of my used books in groups for ease but I am struggling with finding an ASIN to put in. I have found the ones for single volumes or for some people selling say 1-10 of the series but nothing for me wanting to sell 1-8. What do I do here?
submitted by /u/PvtAnderson
[link] [comments]
How to find ASIN for selling multiple of a series of book in one listing?
Basically I just want to sell some of my used books in groups for ease but I am struggling with finding an ASIN to put in. I have found the ones for single volumes or for some people selling say 1-10 of the series but nothing for me wanting to sell 1-8. What do I do here?
submitted by /u/PvtAnderson
[link] [comments]
Successive seller accounts blocked after EIN error and duplicate info, need advice
Hey all,
We’re stuck on the first hurdle and not sure what the next step is. We are new to Amazon and are setting up Amazon Seller accounts.
- First account was blocked because we mistakenly entered the EIN and business registration number incorrectly.
- Amazon Support told us we could not fix it and advised us to open a new account.
- Second account was set up correctly, but it was also blocked because Amazon flagged it as a duplicate.
Both accounts used the same business name, address, domestic address, and phone number. The only difference was the email address, which still used the same business domain suffix.
Now both accounts are blocked. We just want to move forward with one account, either by fixing the first or closing it so the second can proceed.
Has anyone had this happen before? How did you get Amazon to resolve it? What is the best move here?
Thanks in advance.
submitted by /u/aberalec
[link] [comments]
Successive seller accounts blocked after EIN error and duplicate info, need advice
Hey all,
We’re stuck on the first hurdle and not sure what the next step is. We are new to Amazon and are setting up Amazon Seller accounts.
- First account was blocked because we mistakenly entered the EIN and business registration number incorrectly.
- Amazon Support told us we could not fix it and advised us to open a new account.
- Second account was set up correctly, but it was also blocked because Amazon flagged it as a duplicate.
Both accounts used the same business name, address, domestic address, and phone number. The only difference was the email address, which still used the same business domain suffix.
Now both accounts are blocked. We just want to move forward with one account, either by fixing the first or closing it so the second can proceed.
Has anyone had this happen before? How did you get Amazon to resolve it? What is the best move here?
Thanks in advance.
submitted by /u/aberalec
[link] [comments]
#466 – From Amazon to Aisle 7: How Sellers Break Into Retail with Doug Harding
What if your online brand could conquer the retail world, just like it did on Amazon? Join us as we chat with Doug Harding, an expert in navigating the complex transition from online selling to retail dominance. Doug shares invaluable insights into why retail remains a powerhouse, accounting for about 80% of US sales, and how online successes can pave the way for tangible, store-shelf victories. From strategic placement in major retailers like Costco, Walmart, and Target to the essential role of branding and social media in capturing buyer attention, this episode is packed with actionable advice for Amazon sellers ready to make the leap.
We unpack the challenges of retail distribution and explore the sophisticated logistics behind ensuring your product stands out in stores. Doug explains how refining packaging and leveraging distribution partners can smooth the path from online clicks to retail checkout aisles. Discover the financial strategies that can support this shift, including creative financing options like private equity and factoring, which have helped brands like Bertello pizza ovens expand from a Shark Tank pitch to a household name in major retail chains.
For those contemplating retail expansion, we highlight the potential for impressive sales growth and the unique considerations of wholesale cost structures. Our discussion covers the nuances of retail pricing and profit margins, emphasizing the importance of maintaining brand integrity while negotiating store placements. As we explore the opportunities and strategies for retail growth, you’ll gain fresh perspectives on why retail is far from dead and how it can be a robust avenue for your business’s future success. Tune in for a wealth of wisdom on harnessing retail opportunities and nurturing sustainable business growth.
In episode 466 of the AM/PM Podcast, Kevin and Doug discuss:
- 00:00 – The Power of Retail Expansion for Amazon Sellers
- 04:30 – Changing Perspectives on Online Retail
- 07:26 – Navigating Retail Distribution Challenges
- 15:45 – Retail Pull Strategy Implementation Guidance
- 17:13 – Maximizing Retail Placement and Distribution
- 20:56 – Understanding Retail Shelf Placement Strategy
- 24:55 – Packaging Strategies for Retail Success
- 31:15 – Retail Logistics and Distribution Challenges
- 37:17 – Subscription Fees and Dominant Retailers
- 40:50 – Retail Product Launch and Distribution
- 42:54 – Shark Tank Product Success Story
- 50:23 – Retail Margin and Cost Structure
- 57:42 – Margin Analysis in Retail Sales
- 1:01:16 – Challenges of Online Advertising
- 1:03:50 – Exploring Retail Opportunities for Growth
Enjoy this episode? Want to be able to ask questions to Kevin King live in a small group with other 7 and 8-figure Amazon sellers? Join the Helium 10 Elite Mastermind and get monthly workshops, training, and networking calls with Kevin at h10.me/elite
Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!
Want to absolutely start crushing it on eCommerce and make more money? Follow these steps for helpful resources to get started:
- Get the Ultimate Resource Guide from Kevin King for tools and services that he uses every day to dominate on Amazon!
- New to Selling on Amazon? Freedom Ticket offers the best tips, tricks, and strategies for beginners just starting out! Sign up for Freedom Ticket.
- Trying to Find a New Product? Get the most powerful Amazon product research tool in Black Box, available only at Helium 10! Start researching with Black Box.
- Want to Verify Your Product Idea? Use Xray in our Chrome extension to check how lucrative your next product idea is with over a dozen metrics of data! Download the Helium 10 Chrome Extension.
- The Ultimate Software Tool Suite for Amazon Sellers! Get more Helium 10 tools that can help you optimize your listings and increase sales for a low price! Sign up today!
- Does Amazon Owe YOU Money? Find Out for FREE! If you have been selling for over a year on Amazon, you may be owed money for lost or damaged inventory and not even know it. Get a FREE refund report to see how much you’re owed!
- Check out our other Amazon FBA podcasts including the Serious Sellers Podcast, as well as our Spanish version!
- You can also listen to the AM/PM Podcast on YouTube here!
The post #466 – From Amazon to Aisle 7: How Sellers Break Into Retail with Doug Harding appeared first on AM/PM Podcast.
ASIN block exemption requests – What reason worked for you? it’s so frustrating, seasonal demand, got denied instantly.
ASIN block exemption requests – What reason worked for you? it’s so frustrating, seasonal demand, got denied instantly.
submitted by /u/paata01
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ASIN block exemption requests – What reason worked for you? it’s so frustrating, seasonal demand, got denied instantly.
ASIN block exemption requests – What reason worked for you? it’s so frustrating, seasonal demand, got denied instantly.
submitted by /u/paata01
[link] [comments]
