Question I sold a +$200 item, shipped it next day and arrived 2 days after.

Buyer waited 2 weeks and opened a claim stating he didn’t receive it.

I showed proof of delivery, tracking # and a photo of his house with the box at the door. No answer so AZ closed.

He then opened an appeal and amazon refunded the buyer the full amount. I then opened an appeal asking why was he refunded when theres photo proof of delivery.

Amazon said they will not change their decision and not to ship a replacement as he was already refunded.

So now here i am no item and no $. Can’t complain to credit card either. Whats next? File a police report for theft? Any idea/suggestions is appreciated. Thx

Do you guys work with inde⁤pdendent contractors to help manage your shop, inventory etc? Won’t they ghost you later on?

Is it a security threat? I wanna hear from those who’ve actually worked with one.

Question I sold a +$200 item, shipped it next day and arrived 2 days after.

Buyer waited 2 weeks and opened a claim stating he didn’t receive it.

I showed proof of delivery, tracking # and a photo of his house with the box at the door. No answer so AZ closed.

He then opened an appeal and amazon refunded the buyer the full amount. I then opened an appeal asking why was he refunded when theres photo proof of delivery.

Amazon said they will not change their decision and not to ship a replacement as he was already refunded.

So now here i am no item and no $. Can’t complain to credit card either. Whats next? File a police report for theft? Any idea/suggestions is appreciated. Thx

Hi everyone!

Which tools or software do you use for selling and advertising on Amazon, and which ones are you most satisfied with in terms of driving real sales?

Hi everyone!

Which tools or software do you use for selling and advertising on Amazon, and which ones are you most satisfied with in terms of driving real sales?

Hello,

I just got my Amazon seller account activated and need help on starting, should I get my inventory from Alibaba? Or just from wholesale warehouses? Any help for beginners is appreciated.

Hello,

I just got my Amazon seller account activated and need help on starting, should I get my inventory from Alibaba? Or just from wholesale warehouses? Any help for beginners is appreciated.

I will be a new seller and initially fulfill orders myself and then will have Amazon fulfill. I have an eco friendly brand and am considering to ship my 1lb product in a paper tube 2.5” diameter x 6.6” height.

I’m wondering if packing in plastic bag causes shipping cost to decrease and by how much. Is there a good way to estimate the cost of shipping and whether Amazon would fulfill using a cardboard box or flexible plastic mailer.

I will be a new seller and initially fulfill orders myself and then will have Amazon fulfill. I have an eco friendly brand and am considering to ship my 1lb product in a paper tube 2.5” diameter x 6.6” height.

I’m wondering if packing in plastic bag causes shipping cost to decrease and by how much. Is there a good way to estimate the cost of shipping and whether Amazon would fulfill using a cardboard box or flexible plastic mailer.

I’m about to lose my mind. Has anyone beaten this bot loop?

I sell a facial massager in Canada. It’s a standard vibration tool—non-invasive, doesn’t pierce skin. Under Health Canada rules, it is Class I.

The Problem: Amazon’s bot flagged it as Class II and is demanding a “Medical Device License” (MDL).

The Catch-22 (The BS part): Health Canada DOES NOT ISSUE licenses (MDLs) for Class I devices. I even called Health Canada, and they basically said, “We can’t give you a license for a product that doesn’t require one.” So Amazon is demanding a document that the government refuses to create.

Where I’m stuck: • Listing has been down for 3 weeks. • Amazon keeps auto-replying: “Please upload your Class II documents.” • I can’t upload what doesn’t exist.

I’ve scrubbed the listing, updated the manual, and emailed the compliance teams, but I’m just talking to robots. My sales are being held hostage over a glitch.

How do I get a real human to look at this and see that an MDL is legally impossible to get?