I’ve been selling on Amazon for about 4 months. During my first 6 weeks, I wasn’t as organized as I am now. I used a few temporary / one-time email addresses for orders to get use of deals and what not and not saving the login. I didn’t fully get how important organizing a paper trail would be.

Since then, I’ve tightened everything up and now properly track invoices, receipts, and documentation. My concern is more about early activity.

If I were to receive a Section 3 / documentation request in the future: • How far back does Amazon typically look? • How much weight do they put on early mistakes versus current practices? • What’s the realistic risk if documentation from the very beginning isn’t perfect, but everything afterward is solid? Does Amazon ask for %100 of every item sold under the asin or a chunk or what?

I’m trying to understand how concerned I should be and what proactive steps (if any) make sense today

I own a company that sells a propolis spray on Amazon Japan, where the product is a category leader with a strong history and reviws, and is correctly listed and approved as a dietary supplement, fully compliant with local regulations.

I am now expanding to Amazon United States, but I am facing a structural issue with the listing.

In the past, I created a US Amazon listing that became linked to the same product/ASIN used in Japan (international linkage).
This US listing was blocked/suspended because the original title and description contained certain words and expressions that caused Amazon to classify the product as a drug/medication instead of a dietary supplement.

To clarify:

• The product is not a drug or medication,
• It is a dietary supplement,
• It makes no medical or disease-related claims,
• It does not claim to cure, treat, or prevent any disease,
• It is correctly listed and active on Amazon Japan.

Currently, because the US listing is blocked, Amazon does not allow edits to the title, bullet points, or description, which prevents me from removing the restricted wording and properly reclassifying the product as a dietary supplement.

In addition, I need specialized assistance to maintain or restore the linkage with Amazon Japan, as it is essential to preserve the existing product history already established in the Japanese marketplace.

Given this situation, I would like to confirm:
Is it possible to create a new Amazon US listing, fully compliant with US regulations, and still link it to the existing Amazon Japan product/ASIN in order to retain international product history?

I am seeking expert support to:

• Evaluate the feasibility of creating a new US listing linked to the Japan product,
• Fix, unlock, or replace the current US listing,
• Adjust or recreate the international ASIN linkage without losing reviw history
• Rewrite the listing content (title, bullet points, and description) to be fully compliant with Amazon US and FDA policies,
• Ensure the product is correctly classified as a Dietary Supplement,
• Prevent future suspensions related to restricted keywords or health claims.

I own a company that sells a propolis spray on Amazon Japan, where the product is a category leader with a strong history and reviws, and is correctly listed and approved as a dietary supplement, fully compliant with local regulations.

I am now expanding to Amazon United States, but I am facing a structural issue with the listing.

In the past, I created a US Amazon listing that became linked to the same product/ASIN used in Japan (international linkage).
This US listing was blocked/suspended because the original title and description contained certain words and expressions that caused Amazon to classify the product as a drug/medication instead of a dietary supplement.

To clarify:

• The product is not a drug or medication,
• It is a dietary supplement,
• It makes no medical or disease-related claims,
• It does not claim to cure, treat, or prevent any disease,
• It is correctly listed and active on Amazon Japan.

Currently, because the US listing is blocked, Amazon does not allow edits to the title, bullet points, or description, which prevents me from removing the restricted wording and properly reclassifying the product as a dietary supplement.

In addition, I need specialized assistance to maintain or restore the linkage with Amazon Japan, as it is essential to preserve the existing product history already established in the Japanese marketplace.

Given this situation, I would like to confirm:
Is it possible to create a new Amazon US listing, fully compliant with US regulations, and still link it to the existing Amazon Japan product/ASIN in order to retain international product history?

I am seeking expert support to:

• Evaluate the feasibility of creating a new US listing linked to the Japan product,
• Fix, unlock, or replace the current US listing,
• Adjust or recreate the international ASIN linkage without losing reviw history
• Rewrite the listing content (title, bullet points, and description) to be fully compliant with Amazon US and FDA policies,
• Ensure the product is correctly classified as a Dietary Supplement,
• Prevent future suspensions related to restricted keywords or health claims.

Title. Do I need to pay for 2 separate GTINs? Or can I just buy 1?

Title. Do I need to pay for 2 separate GTINs? Or can I just buy 1?

I bought a GTIN last night. Now I’m trying to officially create my listing, using the GTIN. But I keep getting the 8572 error:

“You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information: Product name, Manufacturer name, Brand name, UPC/EAN/ISBN/JAN along with GS1 certificate, etc.”

Does anyone know how I can get around this. My GTIN is official, since I got it form the GS1US website. I’ve gotten around this before with other products, but I can’t remember how I did it. Should I just copy a new template’s listing, and try again from scratch? Should I wait a few days for my GTIN to become official?

I bought a GTIN last night. Now I’m trying to officially create my listing, using the GTIN. But I keep getting the 8572 error:

“You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information: Product name, Manufacturer name, Brand name, UPC/EAN/ISBN/JAN along with GS1 certificate, etc.”

Does anyone know how I can get around this. My GTIN is official, since I got it form the GS1US website. I’ve gotten around this before with other products, but I can’t remember how I did it. Should I just copy a new template’s listing, and try again from scratch? Should I wait a few days for my GTIN to become official?

Hey there,

We are authorized resellers of these products in Canada, and now that our reseller account is active, I’m beginning the process of listing items on Amazon.

While setting up the listings, I came across the Transparency code section, which asks us to confirm whether Transparency codes exist on the products.

Could you please confirm whether obtaining Transparency codes is something that must be done directly through the brand owner, or if there are any alternative steps resellers should follow?

Thank you for your guidance.

Hey there,

We are authorized resellers of these products in Canada, and now that our reseller account is active, I’m beginning the process of listing items on Amazon.

While setting up the listings, I came across the Transparency code section, which asks us to confirm whether Transparency codes exist on the products.

Could you please confirm whether obtaining Transparency codes is something that must be done directly through the brand owner, or if there are any alternative steps resellers should follow?

Thank you for your guidance.

Hello, I sell fabric and used to get average orders of 7 items per day and then suddenly from 29th Dec my sales dropped to zero. Nothing shows on “account health” and all items show active too. I am still getting clicks on my ads. What else can be the reason?