Amazon seller central initial set up issues

Hello, I am trying to set up my seller central account to get ready to start my new venture.

First issue is whenever I try to sign up to the UK seller central it automatically redirects me to a .com us site. Now I have read everywhere that no one seems to have the answer to this so I’m going ahead and trying to set up a US seller account.

Issue number 2, I’ve got the the identity verification stage where I upload my passport and bank statement. This keeps coming back saying “we cannot verify the documents you have provided” now I’ve taken a photo of my passport and maybe I can understand this needs a few attempts to get the quality good enough but as for the bank statement I have uploaded it straight from my mobile banking app, so how can this be wrong? I’m really struggling here and getting myself worked up massively, can anyone please help? Thanks