HELP ME

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Hello from Amazon Selling Partner Support,

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I understand that you uploaded your documents for verification. However, you are concerned about Seller Identify Verification (SIV) been denied. There are multiple reasons why your application can be denied at SIV stage:

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We deny SIV when we cannot verify the submitted documents or when they do not meet our criteria. For more information on criteria, refer to the following Help page:

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Currently, we are not able to share the specific reason. In order to complete the registration, we suggest that you open a new case with our Verification team by sending an email to ‘trms-siv-sesunoir@amazon.com‘.

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We will contact you within 3 business days with more information. You can also restart the application process with a new account.

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Thank you for contacting Amazon Selling Partner Support.

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How can I solve this problem?