I’ve only sold a few things. I remember when browsing the site, if you were viewing a product, there’d be an option for “sell yours here” and you could list your item, and just ship it to amazon and when someone bought it they’d send it off.

I have a couple security cameras I bought but the ones I already had, when I changed internet providers, no longer worked so these just never came out of the package, so I figured I’d just re-sell them. I don’t see that ‘sell yours here’ option anymore and not sure how to go about it.

Hi everyone,

I’m getting some FBM returns where customers either send back an empty box or return the wrong quantity (e.g., ordered 3 units, returned 2). I filed SAFE-T claims with photos, packing evidence, and clear explanations, but Amazon denied them with the generic message “The issue that you reported is not covered by the SAFE-T policy.”

how to successfully appeal something like this?

What do I need to say in my reply to overturn the decision? Thanks!

Hi everyone,

I’m getting some FBM returns where customers either send back an empty box or return the wrong quantity (e.g., ordered 3 units, returned 2). I filed SAFE-T claims with photos, packing evidence, and clear explanations, but Amazon denied them with the generic message “The issue that you reported is not covered by the SAFE-T policy.”

how to successfully appeal something like this?

What do I need to say in my reply to overturn the decision? Thanks!

I’ve only sold a few things. I remember when browsing the site, if you were viewing a product, there’d be an option for “sell yours here” and you could list your item, and just ship it to amazon and when someone bought it they’d send it off.

I have a couple security cameras I bought but the ones I already had, when I changed internet providers, no longer worked so these just never came out of the package, so I figured I’d just re-sell them. I don’t see that ‘sell yours here’ option anymore and not sure how to go about it.

We have like 60+ listings that need compliance documents out of nowhere, and we have all the lab paperwork (from an Amazon approved lab) and there is nowhere to upload the documents anywhere in the account.

Support is completely useless and keeps telling me to go through Account Health. If I go to Account Health and click Submit, it prompts either “Verify Your Product (which is basically request a quote for the documents)” or “Appeal.” Appeal prompts you to explain why you don’t need documents. Those are the only two options. We have the documents.

Under “Manage My Compliance,” there’s nothing. No button or anything. I’ve tried multiple browsers, devices, etc. Does anybody know how to solve this? Support won’t do anything at all to help, as usual.

Thanks

We have like 60+ listings that need compliance documents out of nowhere, and we have all the lab paperwork (from an Amazon approved lab) and there is nowhere to upload the documents anywhere in the account.

Support is completely useless and keeps telling me to go through Account Health. If I go to Account Health and click Submit, it prompts either “Verify Your Product (which is basically request a quote for the documents)” or “Appeal.” Appeal prompts you to explain why you don’t need documents. Those are the only two options. We have the documents.

Under “Manage My Compliance,” there’s nothing. No button or anything. I’ve tried multiple browsers, devices, etc. Does anybody know how to solve this? Support won’t do anything at all to help, as usual.

Thanks

Anybody ever gotten a Vorys letter? The one I got is just making the “unauthorized seller” claim. I’ve gotten plenty of Cease & Desist letters from brands and I usually toss them, but Vorys is a law firm representing this brand. Seen mixed answers online and wondering if anybody in here has experience with it. I’m aware legally I am in the right as my products are genuine and have every right to sell them. Seems like a scare tactic to me.

Anybody ever gotten a Vorys letter? The one I got is just making the “unauthorized seller” claim. I’ve gotten plenty of Cease & Desist letters from brands and I usually toss them, but Vorys is a law firm representing this brand. Seen mixed answers online and wondering if anybody in here has experience with it. I’m aware legally I am in the right as my products are genuine and have every right to sell them. Seems like a scare tactic to me.

We opened a Seller Central Account in addition to a 1P account and listed a completely new product on Seller Central ONLY. The listings are being taken down, stating we need to submit selling application, despite being a brand representative. Is this Amazon’s way of blocking us from doing hybrid?