Unfortunately my lead product (a hat) is getting hit extremely hard with people abusing the return policy on Amazon as a result of Halloween shoppers – currently have an abnormally high return rate that directly correlates with orders placed October 23-30th.

Any suggestions on what I can do here, I know it’ll eventually go away on it’s own, but my sales have been severely diminished as of late and I imagine there’s a direct correlation here due to that damn badge. Maybe pleading with customer support? It’s costing me a lot of money due to Halloween shoppers essentially renting my product. Fuckers lmao.

I’m an affiliate and my results are just about in line with last year. What are you guys seeing?

I’m an affiliate and my results are just about in line with last year. What are you guys seeing?

I am a new seller on Amazon, I first bought EAN codes directly from GS1 for my products and chose to share with Amazon, then I went to create a new product only to find out someone is fraudulently using my barcode for a completely different product, they are selling art while my code is registered for my own brand selling baby products in another country.

I opened a support case with Amazon and they asked to provide a ridiculous amount of documentation to prove it’s mine and I happily did, they confirmed what I provided is sufficient then said they will escalate to another team in Amazon, since then it’s been sitting there over 3 weeks and no timelines given except we’re working on it.

Anyone been through this before? It’s unfair that I can’t sell my products while someone else is illegally enjoying the codes I paid for!

I am a new seller on Amazon, I first bought EAN codes directly from GS1 for my products and chose to share with Amazon, then I went to create a new product only to find out someone is fraudulently using my barcode for a completely different product, they are selling art while my code is registered for my own brand selling baby products in another country.

I opened a support case with Amazon and they asked to provide a ridiculous amount of documentation to prove it’s mine and I happily did, they confirmed what I provided is sufficient then said they will escalate to another team in Amazon, since then it’s been sitting there over 3 weeks and no timelines given except we’re working on it.

Anyone been through this before? It’s unfair that I can’t sell my products while someone else is illegally enjoying the codes I paid for!

Was denied I applied again in same case then was approved was told

provided and have approved your application. You are now approved to list under this ….. Allow up to 24 hours for the approval to process within our system. If your listings remain inactive after 24 hours, take the following steps ect ect

I called seller support and they said just to reply again and say you were approved and still can’t list I did that and have not got a response in 6 days now…???

Was denied I applied again in same case then was approved was told

provided and have approved your application. You are now approved to list under this ….. Allow up to 24 hours for the approval to process within our system. If your listings remain inactive after 24 hours, take the following steps ect ect

I called seller support and they said just to reply again and say you were approved and still can’t list I did that and have not got a response in 6 days now…???

Hi,

My category is very niche and right now after 2-3 years of selling I am able to get in top 3 as per amazons search query performance with my market share of 25 percent.

It’s hovering around this week by week basis , sometimes going a little down but not up, I know managing this level is also tough considering the competition.

Earlier I used to try in other categories where after 10-15 failed product I was able to get a single product.

Now anyone can easily say the other failed product tought me experience but for me because of them I now evaluate every points for a product which somehow makes me to not try.

I don’t know which loop is this but I want to break it definitely . How you guys doing it based upon your experience? Any sort of framework you have adopted? Like introducing a set of products for every import/supply cycle?

Hi,

My category is very niche and right now after 2-3 years of selling I am able to get in top 3 as per amazons search query performance with my market share of 25 percent.

It’s hovering around this week by week basis , sometimes going a little down but not up, I know managing this level is also tough considering the competition.

Earlier I used to try in other categories where after 10-15 failed product I was able to get a single product.

Now anyone can easily say the other failed product tought me experience but for me because of them I now evaluate every points for a product which somehow makes me to not try.

I don’t know which loop is this but I want to break it definitely . How you guys doing it based upon your experience? Any sort of framework you have adopted? Like introducing a set of products for every import/supply cycle?

Real talk: I finally realized the problem isn’t customers. It’s the category I stupidly chose.

Cat food = the worst product you can possibly sell on Amazon.

Why? • Heavy → FBA fees insane • Low margin → can’t absorb mistakes • High shipping cost → FBM is a joke • High INR risk → drivers dump it and walk away • High theft risk → apartments eat packages for breakfast • Replacements → you lose twice • INR/A-to-Z → you auto-lose every time

Basically:

Any delivery issue = guaranteed loss. Every. Single. Time.

No other category punishes mistakes this hard.

Now I understand why big sellers never touch heavy pet products. The math literally doesn’t work.

Anyone here actually surviving selling cat food/heavy pet items on Amazon AU? How the hell are you handling INR and replacements without bleeding out?